tg777 Privacy Policy — Your Data, Protected

This Privacy Policy ("Policy") is published by tg777, the operator of the online gaming platform at tg777.lol ("Platform"). This Policy describes our practices with respect to the collection, use, disclosure, storage, and protection of personal information relating to all persons who access or use the tg777 Platform, including Pakistani players from Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other regions of Pakistan.

This Policy applies to all tg777 services, including the main website at tg777.lol, the tg777 Android application, the tg777 Progressive Web Application (PWA), and any other tg777-branded digital service through which Pakistani players may access gaming content or financial services.

By creating a tg777 Account or by using the Platform in any capacity, you confirm that you have read this Policy and consent to the collection and use of your personal data as described herein. If you do not consent to this Policy, you must not create an Account or use the Platform.

tg777 collects personal data in two broad categories: data you provide to us directly, and data we collect automatically through your use of the Platform.

2.1 Data You Provide Directly

2.2 Data Collected Automatically

• Device and Technical Data: IP address, device type, operating system version, browser type and version, screen resolution, and device identifiers.
• Usage and Behavioural Data: Pages visited, games played, bets placed, session duration, login timestamps, navigation patterns, and feature interaction logs.
• Location Data: Approximate geographic location derived from IP address for compliance and fraud prevention purposes. tg777 does not collect precise GPS location data.
• Cookie Data: Data collected through cookies and similar tracking technologies as described in Section 7 of this Policy.

tg777 collects personal data through the following methods:

• Account Registration Forms: When you create a tg777 Account, you provide registration data directly through the sign-up interface.
• KYC Verification Uploads: When you complete identity verification, you upload documents through the tg777 secure verification portal.
• Payment Processing: When you initiate a deposit or withdrawal, financial data is collected through the tg777 cashier interface and processed via our integrated payment service providers.
• Platform Activity Monitoring: As you use the tg777 Platform — browsing the game lobby, playing games, placing sports bets — usage data is collected automatically through our logging and analytics systems.
• Customer Support Channels: When you contact tg777 via live chat or email, communication data is collected and stored as part of your support record.
• Cookies and Tracking Technologies: tg777 uses cookies and similar technologies to collect technical and behavioural data as you use the Platform. See Section 7 for full details.

tg777 uses the personal data we collect for the following specific purposes:

• Account Management: To create and maintain your tg777 Account, verify your identity, authenticate your login, and manage your account settings and preferences.
• Service Delivery: To provide access to all tg777 gaming products — live casino, cricket sportsbook, slot games, instant games — and to personalise your experience based on your activity and stated preferences.
• Payment Processing: To process your JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT deposits and withdrawals, to reconcile transactions, and to maintain accurate financial records for your Account.
• Regulatory Compliance: To fulfil our obligations under our international gaming licence, including anti-money laundering (AML) checks, Know Your Customer (KYC) verification, age verification, and responsible gaming monitoring.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, money laundering, and other prohibited activities on the tg777 Platform.
• Customer Support: To respond to your queries, complaints, and dispute submissions; to maintain records of support interactions for quality assurance purposes.
• Responsible Gaming: To monitor gameplay patterns for indicators of problem gambling behaviour and to enforce responsible gaming limits and self-exclusion periods where applicable.
• Marketing Communications: To send you promotional communications about tg777 bonuses, PSL cricket promotions, new game launches, and platform updates — but only where you have consented to receive such communications or where we have a legitimate interest in doing so. You may opt out at any time.
• Platform Improvement: To analyse usage data and identify opportunities to improve the tg777 Platform — game loading performance, payment success rates, navigation, and support responsiveness.

tg777 processes your personal data on the following legal bases:

• Contractual Necessity: Processing that is necessary to perform our contract with you — i.e., to provide the tg777 gaming service, process payments, and manage your Account — is carried out on the basis of contractual necessity.
• Legal Obligation: Processing required to comply with our regulatory and legal obligations — including KYC verification, AML checks, and gaming licence conditions — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics is carried out on the basis of our legitimate interests, balanced against your rights and interests.
• Consent: Processing for direct marketing communications is carried out on the basis of your explicit consent. You may withdraw this consent at any time by contacting tg777 support or using the opt-out mechanism in any marketing communication we send you.

tg777 does not sell, rent, or trade your personal data to any third party. We share personal data only in the specific, limited circumstances described below:

• Payment Service Providers: We share financial data with the payment processors that handle your deposits and withdrawals — including JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT network processors. These providers process your data solely to execute your payment instructions and are contractually required to maintain data security standards equivalent to ours.
• KYC and Identity Verification Partners: We share identity document data with certified KYC verification service providers solely for the purpose of verifying your age and identity in compliance with our licence requirements.
• Game Software Providers: Our game providers may receive pseudonymised technical data (such as session identifiers and game outcome logs) necessary to deliver their games via the tg777 Platform. Certified providers include studios such as Pragmatic Play, PG Soft, and Jili. These providers do not receive your name, contact details, or financial information.
• Regulatory and Law Enforcement Authorities: We may disclose personal data to gaming regulators, financial intelligence authorities, and law enforcement agencies where required by our licence conditions, applicable law, or a valid legal order.
• Fraud Prevention Services: We may share data with specialist fraud detection and anti-money laundering services where we have reasonable grounds to suspect fraudulent activity on your Account.

tg777 uses cookies and similar tracking technologies (including local storage and session storage) on our Platform. Cookies are small data files placed on your device that allow the Platform to recognise your browser on return visits and to personalise your experience.

tg777 uses the following categories of cookies:

• Essential Cookies: Required for the Platform to function correctly — including session management, login authentication, and security tokens. These cookies cannot be disabled without impairing the functionality of the Platform.
• Functional Cookies: Used to remember your preferences — including your preferred language, game lobby layout, and responsible gaming settings — so that you do not need to reconfigure them on each visit.
• Analytics Cookies: Used to collect pseudonymised usage data about how Pakistani players interact with the tg777 Platform — which pages are visited, which games are played, and how navigation flows are used. This data is used solely to improve Platform performance and is not linked to your personal identity.
• Security Cookies: Used to detect and prevent fraudulent login attempts, session hijacking, and cross-site request forgery attacks.

You may manage your cookie preferences through your browser settings. Blocking essential cookies will impair your ability to use the tg777 Platform. Blocking analytics cookies will not affect your ability to play games or process payments.

tg777 implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. Our security framework includes:

• Transport Encryption: All data transmitted between your device and tg777 servers is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to every page of the Platform — not just the login or payment pages.
• Data-at-Rest Encryption: Personal data stored in tg777 databases is encrypted using AES-256 encryption. Encryption keys are managed under strict access controls with regular rotation procedures.
• Access Controls: tg777 employee access to personal data is governed by role-based access control principles — employees access only the data necessary for their specific job function. Access logs are maintained and reviewed regularly.
• Two-Factor Authentication: tg777 platform login supports and encourages two-factor authentication for all player accounts. Internal tg777 systems that hold personal data require multi-factor authentication for all staff access.
• Regular Security Testing: tg777 conducts regular penetration testing and vulnerability assessments of our Platform infrastructure. Identified vulnerabilities are remediated on a priority basis.
• Incident Response: tg777 maintains a documented security incident response plan. In the event of a data breach that is likely to result in material risk to affected players, tg777 will notify affected players and relevant authorities within the timeframes required by applicable law.

While tg777 implements industry-standard security measures, no digital system is completely immune from security risks. You play an important role in your own account security by maintaining a strong, unique password and enabling two-factor authentication on your tg777 Account.

tg777 retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to any longer retention periods required by applicable regulatory or legal obligations.

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. Anonymised data (which cannot be linked back to any individual) may be retained indefinitely for statistical analysis and Platform development purposes.

As a tg777 player, you have the following rights with respect to your personal data. These rights may be exercised by contacting tg777 support at [email protected] with the subject line "Data Rights Request".

• Right of Access: You may request confirmation of whether tg777 holds personal data about you, and if so, a copy of that data in a readable format. We will respond to access requests within 30 days.
• Right to Rectification: If any personal data tg777 holds about you is inaccurate or incomplete, you may request that it be corrected. Straightforward corrections (such as a name spelling or contact number update) are processed immediately through your Account Settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where: the data is no longer necessary for the purpose for which it was collected; you withdraw consent on which processing was based; or processing is unlawful. Note that erasure requests cannot override legal data retention obligations under AML or gaming licence regulations.
• Right to Restrict Processing: In certain circumstances, you may request that tg777 limits how it processes your data — for example, while the accuracy of data is contested, or while an objection to processing is under consideration.
• Right to Data Portability: You may request that personal data you have provided to tg777 be returned to you in a structured, machine-readable format.
• Right to Object: You may object to processing of your personal data for direct marketing purposes at any time. tg777 will cease such processing immediately upon receiving your objection. You may also object to processing based on legitimate interests — tg777 will review such objections within 30 days.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

The tg777 Platform is strictly intended for use by persons who are 21 years of age or older. tg777 does not knowingly collect personal data from any person under the age of 21. The collection and processing of personal data relating to minors is absolutely prohibited on the tg777 Platform.

If tg777 becomes aware that personal data has been collected from a person under the age of 21 through any means, we will immediately:

• Close the associated Account;
• Return any deposited funds to the original payment source;
• Permanently and securely delete all personal data associated with the minor's Account.

If you are a parent or guardian and believe that your child under the age of 21 has created a tg777 Account, please contact us immediately at [email protected]. We treat all such reports as urgent and will act upon them within 24 hours of receipt.

tg777 is an internationally operating platform. As a result, your personal data may be transferred to, stored in, or processed by systems located in countries outside Pakistan. Such transfers occur in the following contexts:

• Server infrastructure hosting — tg777 uses data centre infrastructure that may be located in multiple international jurisdictions to ensure Platform availability and performance for Pakistani users.
• Game provider data — where game software providers operate their RNG and game result servers in their respective jurisdictions.
• KYC verification partners — identity verification services may process document data in jurisdictions outside Pakistan.

Where personal data is transferred internationally, tg777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. These safeguards include contractual data processing agreements with all international recipients of your data.

tg777 may update this Privacy Policy from time to time to reflect changes in our data practices, changes to the services we offer, or changes in applicable law. When we make material changes to this Policy, we will:

• Update the "Effective Date" shown at the top of this Policy;
• Send a notification to your registered email address summarising the key changes;
• Display a prominent notice on the tg777 Platform for a minimum of 14 days following the update.

Your continued use of the tg777 Platform following the effective date of any Policy update constitutes your acceptance of the revised Policy. If you do not accept the updated Policy, you must cease using the Platform and contact support to request Account closure.

The current version of this Privacy Policy is always the version published at tg777.lol/privacy-policy and is identified by the effective date at the top of the document.

For any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by tg777, please contact us through the following channels:

• Email: [email protected] — Subject line: "Privacy Enquiry" or "Data Rights Request". We respond within 2 business days on Pakistan Standard Time.
• Live Chat: Available 24/7 via the chat function on tg777.lol. For complex privacy matters, live chat agents will escalate to our data protection team.

If you believe that tg777 has processed your personal data in a manner that is inconsistent with this Policy or with applicable data protection law, you have the right to raise a complaint with the relevant data protection supervisory authority in your jurisdiction, or with the regulatory body overseeing tg777's gaming licence.